Your time is valuable, as is ours, and we continually strive to serve you better. Each service is scheduled for an allotted amount of time to assure you of the best possible treatment.
We ask that all appointments be guaranteed with a major credit or debit card to uphold our cancellation/rescheduling policy.
An appointment is considered a late cancellation if:
-Less than 24 hours notice is given before the service appointment = $49 Cancellation Fee
-Less than 48 hours notice of cancellation on ALL PACKAGES with two or more services, a $49 fee will be assessed for each service.
NO CALL/ NO SHOW appointments will be charged the FULL-SERVICE AMOUNT with NO EXCEPTIONS GIVEN.
Late arrivals will receive the best possible service in the remaining time allotted for their service; late arrivals more than 10 minutes for a 30- minute service, 20 minutes late for a 60- minute service and 40- minutes late for a 90- minute service will be asked to reschedule.
Refined Renewal Day Spa
8355 Gaylord Pkway Ste. 129 Frisco, Texas 75034